Terms of service

TERMS OF SERVICE

Last updated: November 25, 2025

AGREEMENT TO TERMS

By accessing and using RYBrandshop ("Website"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

ABOUT OUR BUSINESS

RYBrandshop is a licensed antique dealer specializing in pre-owned luxury watches and fine jewelry.

License Number: Hyogo Prefectural Public Safety Commission No. 631392100009
Location: Japan

PRODUCT INFORMATION

• All watches and jewelry sold are pre-owned unless otherwise stated
• Product descriptions and photos are provided for informational purposes
• We strive for accuracy but cannot guarantee that all information is error-free
• Actual products may vary slightly from photos due to lighting and display settings

For Watches:
• All mechanical functions are tested and verified
• Battery-powered watches may require battery replacement

For Jewelry:
• Gemstones are inspected and graded where applicable
• Certificates of authenticity provided when available
• Metal purity is verified (e.g., 18K, 14K, Platinum)

AUTHENTICITY GUARANTEE

• We guarantee 100% authenticity of all watches sold
• All watches are inspected and verified by our experts
• If a watch is found to be inauthentic, we will provide a full refund

PRICING AND PAYMENT

• All prices are listed in Japanese Yen (JPY)
• Prices are automatically converted to your local currency based on your market
• Payment is processed securely through Shopify Payments
• We accept major credit cards and other payment methods as displayed at checkout

ORDERS AND CONFIRMATION

• An order confirmation email will be sent upon successful purchase
• We reserve the right to refuse or cancel any order
• Orders may be cancelled if payment cannot be verified or if fraud is suspected

SHIPPING

• Free worldwide shipping via international courier
• Delivery times vary by destination
• All shipments are fully insured and tracked
• Signature is required upon delivery

CUSTOMS AND DUTIES

• Buyers are responsible for all customs duties and import taxes
• Duties and taxes will be collected by the courier upon delivery
• Rates vary by country

WARRANTY

For Watches:
• All watches include a 3-month mechanical warranty
• Warranty covers manufacturing defects and mechanical failures
• Warranty does not cover normal wear, accidents, or misuse
• Warranty is void if the watch is serviced by unauthorized parties

For Jewelry:
• Authenticity guarantee for all items
• Structural integrity guarantee for 30 days
• Does not cover normal wear, loss of stones due to impact, or resizing damage

RETURNS AND REFUNDS

• 7-day money-back guarantee from delivery date
• Watch must be unworn and in original condition
• See our Refund Policy for full details

LIMITATION OF LIABILITY

• RYBrandshop is not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the purchase price of the product

INTELLECTUAL PROPERTY

• All content on this website is owned by RYBrandshop or its licensors
• You may not reproduce, distribute, or create derivative works without permission

GOVERNING LAW

These Terms are governed by the laws of Japan. Any disputes will be resolved in the courts of Hyogo Prefecture, Japan.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.

CONTACT US

If you have questions about these Terms of Service, please contact us.

RYBrandshop
Licensed Antique Dealer: Hyogo Prefectural Public Safety Commission No. 631392100009